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Terms and Conditions

Terms of Service for Indi Pups

Effective Date: 1/1/24

Welcome to Indi Pups! By using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our services. Throughout the site, the terms “we”, “us” and “our” refer to Indi Pups. Indi Pups offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

1. **Acceptance of Terms**

By accessing or using, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website.

2. **Changes to Terms**

Indi Pups reserves the right to modify, alter, or update these Terms of Service at any time. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

3. **Use of the Website**

You agree to use the Website in accordance with all applicable laws and regulations, including the Australian Consumer Law. You also agree not to engage in any conduct that may disrupt or interfere with the functioning of the Website.

4. **User Accounts**

Some features of the Website may require you to create a user account. You are responsible for maintaining the confidentiality of your account information, and you agree to accept responsibility for all activities that occur under your account.

5. **Content**

You acknowledge that the content on the Website is for general informational purposes only. Indi Pups does not guarantee the accuracy, completeness, or reliability of any content on the Website.

6. **Intellectual Property**

All content and materials available on the Website, including but not limited to text, graphics, logos, images, and software, are the property of Indi Pups and are protected by applicable intellectual property laws.

7. **Links to Third-Party Websites**

The Website may contain links to third-party websites. Indi Pups is not responsible for the content or availability of these sites and does not endorse or warrant the products, services, or information described or offered on these sites.

8. **Limitation of Liability**

To the fullest extent permitted by law, Indi Pups shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

9. **Indemnification**

You agree to indemnify and hold Indi Pups harmless from any claims, losses, liabilities, damages, costs, and expenses arising from your use of the Website or your violation of these Terms of Service.

10. **Governing Law**

These Terms of Service are governed by the laws of Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Australia.

11. **Modifications to services and products**

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

12. **Products and/or services**

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. Items purchased during promotional periods are not eligible for return or exchange due to discounts applied. 

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your devices display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

13. **International Import Taxes**

Some countries are subject to customs and import duties/ taxes. We are not liable for any additional charges made by your local tax office or governing body. All customs and import duties, fees and taxes are the sole responsibility of the buyer and will not be reimbursed by Indi Pups under any circumstances.By law we are required to declare all items at their full retail value and will do so when preparing customs invoices and related forms. No alterations will be made to invoices to decrease customs duties and import taxes incurred by the customer.

In the case of a returned order where customs duties and import taxes have been refused by the buyer, Indi Pups will only provide a refund once the goods have returned to us. Returned packages are sent via economy mail and may take months to be received. Indi Pups has no obligation to refund items that have not been received by us. The buyer shall only receive a 60% refund for the cost of the goods (excluding shipping and handling expenses) once the items have been returned in their original condition.

When you use the Web Site or mobile applications, you may not: 

  • as a company place items in shopping cart repeatedly under an alias name and email address and abandon them as a means to compile or verify information. 

By using Indi Pups, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you have any questions or concerns, please contact us at

Indi Pups

*Note: This template is a general guide and does not constitute legal advice. It is recommended to consult with a legal professional to ensure compliance with Australian Consumer Law and other applicable laws.*